HB 439

Abstract

Relocation of call centers to a foreign country; notification requirements. Requires certain call centers thatintend to relocate operations from the Commonwealth to a foreigncountry to give the Commissioner of Labor and Industry at least 120days' prior notice. The measure requires the Commissioner to compilea semiannual list of all employers that relocate a call center fromthe Commonwealth to a foreign country and to distribute the list to state agencies. Subject to exceptions, an employer that appears onthe list is (i) ineligible for five years for any direct or indirectgrants of state funds, any loans from or guaranteed by the state,or any tax credit or reduction in tax liability and (ii) requiredto repay any financial incentives the employer has previously received.The measure requires new state agency contracts for the performanceof state business-related call center and customer service work toprovide that such work will be performed entirely within the Commonwealth.