HB 4742

Abstract

Amends the Universal Telephone Service Protection Law of 1985 in the Public Utilities Act. Provides that if a non-residential customer's service is interrupted for a period of 4 or more continuous hours during normal business hours, then the telecommunications carrier that provides that service must credit the customer with an amount equal to 20% of the customer's monthly fee. Provides that if a non-residential customer's service is interrupted for a period of 8 or more continuous hours during a 24-hour period, then the telecommunications carrier that provides that service must credit the customer with an amount equal to 50% of the customer's monthly fee. Provides that specified provisions do not apply to service interruptions that are the result of weather damage or an accident that is not the fault of the telecommunications carrier.