Dan Caulkins
- Republican
- Representative
- District 88
Primary
Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that a company that provides goods or services to customers in the State of Illinois must make available to its customers, at no cost, a customer support service to address customer issues and complaints during the hours the company regularly conducts business. Provides that a customer support service must respond to all customers within 24 hours after a customer contacts the service and must solve a customer's issue or complaint within 48 hours after a customer contacts the service. Provides that a company that violates these provisions commits an unlawful practice within the meaning of the Act.
House Floor Amendment No. 2 Rule 19(c) / Re-referred to Rules Committee
Rule 19(a) / Re-referred to Rules Committee
House Floor Amendment No. 3 Referred to Rules Committee
House Floor Amendment No. 3 Filed with Clerk by Rep. Dan Caulkins
House Floor Amendment No. 2 Filed with Clerk by Rep. Dan Caulkins
House Floor Amendment No. 2 Referred to Rules Committee
Held on Calendar Order of Second Reading - Short Debate
Second Reading - Short Debate
House Floor Amendment No. 2 Rules Refers to Consumer Protection Committee
Added Co-Sponsor Rep. Chris Miller
Placed on Calendar 2nd Reading - Short Debate
Do Pass as Amended / Short Debate Consumer Protection Committee; 009-000-000
House Committee Amendment No. 1 Adopted in Consumer Protection Committee; by Voice Vote
House Committee Amendment No. 1 Rules Refers to Consumer Protection Committee
House Committee Amendment No. 1 Filed with Clerk by Rep. Dan Caulkins
House Committee Amendment No. 1 Referred to Rules Committee
Assigned to Consumer Protection Committee
First Reading
Referred to Rules Committee
Filed with the Clerk by Rep. Dan Caulkins
| Bill Text Versions | Format |
|---|---|
| Introduced | HTML PDF |
| House Amendment 001 | HTML PDF |
| House Amendment 002 | HTML PDF |
| House Amendment 003 | HTML PDF |
| Document | Format |
|---|---|
| No related documents. |
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