HB 4817

Abstract

Creates the Department of Children and Family Services Independent Ombudsman Act. Provides that the Department of Children and Family Services Ombudsman Bureau is established as a separate bureau within the Department of Children and Family Services. Requires the Governor to appoint a Director of the Bureau within 30 days after the effective date of the Act. Permits the Director to employ technical experts and other employees to carry out the purposes of the Act. Prohibits the Director from hiring a person to serve as an Ombudsman who has been employed by the Department during the preceding year. Sets forth the powers of the Ombudsman, including receiving, investigating, and attempting to resolve complaints that the Department: (i) violated a specific law, rule, or Department written policy; or (ii) endangered the health or safety of any person. Requires the Ombudsman to notify the complainant of final findings and of the Ombudsman's decision and reasons for not investigating the complaint. Contains provisions concerning monthly summary reports of substantiated complaints; the Ombudsman's access to records and facilities administered by the Department; the Ombudsman's duties; the Department's rulemaking authority; and reporting requirements.