SB 566

Bill Subjects

Abstract

Existing provisions of the Warren-911-Emergency Assistance Act establish the calling number "911" as the primary emergency telephone number for use in the state and require the providing of enhanced service capable of selective routing, automatic number identification, or automatic location identification. The act requires a telephone corporation serving rural telephone areas that cannot provide enhanced 911 emergency telephone service capable of selective routing, automatic number identification, or automatic location identification to present to the Office of Emergency Services a comprehensive plan detailing a schedule by which their facilities will be converted to be compatible with the enhanced emergency telephone system. This bill would require a facilities-based provider of telecommunications services that the Federal Communications Commission requires to provide access to 911 service to provide responder outage notification by email to the Office of Emergency Services whenever there is a rural outage, as defined, within 60 minutes of discovering the rural outage. The bill would make the Office of Emergency Services responsible for notifying any applicable county office of emergency services and the sheriff of any county affected by the outage. The bill would require the responder outage notification to the Office of Emergency Services to include the telecommunications provider's contact name and calling number and a description of the estimated area affected by the outage. The bill would require the telecommunications services provider to notify the Office of Emergency Services of the estimated time to repair the outage and when service is restored. The bill would require that the telecommunications service provider ensure that the calling number provided to the Office of Emergency Services with the responder outage notification is staffed by the indicated contact person, or by a person qualified to respond to inquiries about the outage, at all times until the provider notifies the office that service has been restored.